Cansome
-The CAN-DO Network-
-The CAN-DO Network-
Effective Date: 10.11.2025
These Terms of Service (the “Terms”) govern the use of our Software-as-a-Service product, Cansome App Platform (the “Service”), provided to you as a consumer (the “User”). The Service is provided by Cansome Oy (FI33284716), a company established in Finland (“Provider”, “we”, “us”).
By accessing or using the Service, the User agrees to be bound by these Terms. If the User uses the Service for mixed (personal and professional) purposes, consumer protection laws will only apply to the extent the use is predominantly non-professional.
2.1. Grant of Licence and Scope. Subject to these Terms and the timely payment of applicable fees, the Provider grants the User a non-exclusive, non-transferable, revocable, limited licence to access and use the Service. This licence includes access only to the features and functionalities corresponding to the User's current subscription plan and any features the User has actively enabled within the Service.
2.2. Intellectual Property. The User acknowledges that all intellectual property rights in the Service (including the software, design, logos, and documentation) are and shall remain the exclusive property of the Provider.
3.1. Statutory Conformity Warranty (Digital Content Directive). The Provider warrants that the Service will conform to the description and fitness for purpose set out in this Agreement and will be free from major defects in content or functionality that prevent its intended use. The Provider acknowledges that the Service is continuously updated and may experience minor, temporary bugs. The Provider shall be liable for any lack of conformity that exists at the time of supply and becomes apparent within two (2) years from that time, as required by mandatory EU law for continuous supply contracts.
3.2. Remedial Action. If the Service lacks conformity, the User is entitled to have the lack of conformity remedied, or, failing that, to a proportionate reduction in price or termination of the contract, in accordance with EU law. The Provider will use all reasonable means to restore the Service to conformity without undue delay.
3.3. Liability Limitation. The Provider shall only be liable for damages directly arising from the Provider's wilful misconduct or gross negligence. The Provider is not liable for indirect or consequential losses, loss of anticipated savings, or loss of data, unless mandated by applicable EU law.
4.1. User Content. The User retains all ownership rights to the content, data, and information they upload, submit, or store on the Service (“User Content”). The User grants the Provider a worldwide, royalty-free license to use, host, store, and process the User Content solely for the purpose of operating, improving, and securing the Service.
4.2. Acceptable Use. The User warrants that their User Content and use of the Service will comply with all applicable laws and will not infringe upon the rights of third parties or contain illegal, offensive, or harmful material.
4.3. Data Protection (GDPR). Personal data processing is governed by the Provider’s Privacy Policy, which is incorporated by reference into these Terms. The Provider commits to processing the User’s personal data in compliance with the General Data Protection Regulation (GDPR) and all related EU data protection legislation.
5.1. Fees. The User agrees to pay all fees for the chosen subscription plan in advance.
5.2. Price Changes. The Provider reserves the right to change the fees or introduce new fees for the Service. The User will be notified of any such change in advance. If the change is detrimental to the User, the User shall have the right to terminate the contract free of charge within thirty (30) days of receiving the notification.
5.3. Service Changes (Functionality). The Provider may modify the Service's functionality, features, or technical design for reasons including, but not limited to, further development, incorporating customer feedback, security enhancements, adapting to new technical environments, or regulatory requirements. If such a modification adversely affects the User's access or use of the Service (other than minor changes), the Provider will inform the User in advance, and the User shall have the right to terminate the contract free of charge within thirty (30) days of the notification.
5.4. Changes to These Terms. The Provider may amend these Terms from time to time. The User will be notified of any changes at least thirty (30) days prior to the changes taking effect, via email or through a notice within the Service interface. If the User continues to use the Service after the effective date of the amended Terms, the User shall be deemed to have accepted the new Terms. If the change is materially detrimental to the User, the User shall have the right to terminate the Agreement without penalty by providing written notice before the changes take effect.
6.1. Right to Withdraw. The User has the right to withdraw from this contract within fourteen (14) days without giving any reason (the “Withdrawal Period”). The Withdrawal Period expires 14 days after the conclusion of the contract.
6.2. Loss of Right of Withdrawal (Immediate Supply). By initiating immediate access to the digital Service, the User expressly consents to the performance of the Service beginning before the end of the Withdrawal Period and acknowledges that they consequently lose their right of withdrawal in line with the Consumer Rights Directive. If the Service is provided on a subscription basis, the waiver applies only to the part of the service fully performed.
7.1. Termination by User. The User may terminate their subscription at the end of the current billing cycle.
7.2. Termination by Provider. The Provider may terminate the contract with reasonable notice. The Provider may terminate immediately if the User breaches a material term of this Agreement (e.g., non-payment, prohibited use).
7.3. Effect of Termination. Upon termination, the User's access to the Service will cease. The Provider will store the User Content for a maximum of ninety (90) days to allow for data retrieval, after which it will be permanently deleted, in accordance with the Privacy Policy.
These Terms are governed by Finnish Law. However, the User benefits from any mandatory consumer protection provisions of the law of the European Union Member State in which the User is resident. The User may bring proceedings in the courts of the Member State in which they are domiciled.
If you have any questions about these Terms, please contact us at:timo@cansome.com
For information about how we collect, use, and protect your personal data, please see our Privacy Policy. For information about our use of cookies, please see our Cookie Policy.